Frequently Asked Questions
Find answers to common questions about using chickenfeed.investments and turning your ideas into reality.
Getting Started
Creating an account is easy! Simply click the 'Sign Up' button on our homepage, fill in your personal information, verify your email address, and you're ready to begin your investment journey.
To open an account, you'll need to provide your full name, email address, phone number, and create a password. For investment purposes, we'll also need to verify your identity with a government-issued ID and your tax identification number (SSN in the US).
No! That's the beauty of micro-investing. You can start with as little as $5. Our platform allows you to invest small amounts and gradually build your portfolio over time.
After creating your account, you can link your bank account by navigating to the 'Funding' section in your dashboard. We use bank-level security and encryption to ensure your information is protected during this process.
Investments
We offer a variety of investment options including stocks, ETFs, bonds, and cryptocurrency. You can choose pre-built portfolios based on your risk tolerance or create a custom allocation.
Your investments can be managed in two ways: through our automated strategies that adjust based on market conditions and your risk profile, or you can manually select and manage your investments if you prefer a hands-on approach.
All investments carry some level of risk, including the potential loss of principal. Market volatility, economic factors, and company performance can all impact investment returns. We recommend diversifying your portfolio to help manage risk.
Yes! Our platform allows fractional share investing, which means you can buy a portion of a share instead of a whole share. This makes it possible to invest in high-priced stocks with a small amount of money.
Account Management
You can change your password by going to your account settings. Click on your profile icon, select 'Security,' and then 'Change Password.' For security reasons, you'll need to enter your current password before setting a new one.
Yes, you can have multiple investment accounts under one user profile. This allows you to separate investments for different goals (e.g., one for retirement, another for a down payment on a house).
To update your personal information, go to your account settings and select 'Profile.' From there, you can edit your name, contact information, and address. Some changes may require identity verification for security purposes.
If you wish to close your account, please contact our support team. Before closing, you'll need to withdraw any remaining funds and sell your investments. We'll guide you through the process to ensure a smooth transition.
Deposits and Withdrawals
Electronic transfers from your linked bank account typically take 1-3 business days to process and become available for investing.
You can withdraw funds back to your linked bank account. Withdrawals are processed within 1-2 business days, though it may take additional time for the funds to appear in your bank account.
We don't charge fees for standard deposits or withdrawals. However, expedited withdrawals (same-day processing) may incur a small fee. Your bank might also charge fees for certain types of transfers.
The maximum withdrawal amount depends on your account balance and verification level. Standard accounts can withdraw up to $10,000 per day, while fully verified accounts may have higher limits.